Cross-border ecosystem · Bangkok

The world is the market. We clear the way.

ShipSellScale

Four businesses — FastShip, CONNEX, CloudMall and KOLLAB — to ship, sell and scale into the world's biggest markets, without building the infrastructure yourself.

Three walls between Thai brands and the world,
and a business to take down each.

CloudCommerce was born from a Thai brand selling abroad since 2002. Every wall we hit then, Thai entrepreneurs still hit today — so the holding company built four businesses, each taking a wall down and standing on its own.

0
+
Years in global commerce
  1. The cost wall

    Logistics

    Carrier rates are written for giants. The smaller you are, the more you pay per parcel — and the less anyone explains why.

    ShipFastShipAggregated cross-border logistics — big-player rates and reliability, without the volume requirement.
  2. The operations wall

    Channels

    Every marketplace brings its own dashboard, its own rules and its own stock count. Going global means more tabs, not more margin.

    SellCONNEXAn AI-powered platform to run every channel — orders, inventory, pricing, intelligence. The layer that turns a shipper into a scaling business.
  3. The demand wall

    Marketing

    Abroad, nobody knows your brand yet. Ad budgets climb, the funnel stays the same, and reach has to be bought over and over.

    ScaleKOLLABCloudMallGrow demand through creator-led marketing, then open a new B2B2C revenue model. Find customers, then become a supplier.

Each stage earns the customer; the next one grows them. Start with one business — the next is already there, and the value of each customer compounds.

FastShipLogistics

All your cross-border shipping. One platform.

Every carrier around the world on one account — costs, customs and tracking automated end to end, with SME volume pooled into big-player rates.

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  • Shipping aggregatorRates from many carriers side by side on one screen — FedEx, UPS, Aramex and more.
  • Tariff & landed-cost calculatorDuty, tax and the full landed cost worked out before you ship.
  • Customs-ready documentsThe HS code suggested, restricted items checked, the paperwork prepared.
  • Store & marketplace connectionsOrders from Shopify, Amazon, Etsy and eBay flow straight in.
  • Pickup or drop-offCollected from your door, or dropped at a FastShip point near you.
  • Real-time trackingOne tracking trail across every carrier, all the way to the customer's door.
  • Check the price — Pick the country and the parcel size; live rates from every carrier appear side by side.
    01
    Check the price

    Pick the country and the parcel size; live rates from every carrier appear side by side.

  • Receiver and customs — Fill in who it goes to and what is inside; the HS code is suggested for you.
    02
    Receiver and customs

    Fill in who it goes to and what is inside; the HS code is suggested for you.

  • Confirm — The carrier, the receiver and the total, checked once more before anything is created.
    03
    Confirm

    The carrier, the receiver and the total, checked once more before anything is created.

  • Pay — Thai QR PromptPay, card or the FastShip wallet.
    04
    Pay

    Thai QR PromptPay, card or the FastShip wallet.

  • Shipment created — A tracking number, and the status trail from new parcel to exported.
    05
    Shipment created

    A tracking number, and the status trail from new parcel to exported.

Screens from the live demo. Try it yourself

CONNEXOperations

The central nervous system for cross-border sellers.

One platform to build, run and scale every channel — the intelligence platform that runs the seller's whole business, so you can spend your time winning new markets.

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  • Unified order feedEvery order from every shop and marketplace, in one list.
  • Ship from the orderReceiver, items and customs data pre-filled; compare live rates and create the shipment.
  • Sale PageYour own branded storefront — collections, products, prices and colours, with multi-language pages.
  • CRM & marketing automationUnderstand, keep and win back customers worldwide.
  • Product intelligenceAI insight into what sells, where and at what price.
  • FASTY / CONNEX AIAn AI assistant that answers questions about your own orders and shipments.
  • Every order, one feed — Orders from your shops and marketplaces land in one list, ready to ship.
    01Orders
    Every order, one feed

    Orders from your shops and marketplaces land in one list, ready to ship.

  • Open an order — The receiver, the items and the customs data arrive already filled in.
    02Orders
    Open an order

    The receiver, the items and the customs data arrive already filled in.

  • Choose a carrier — Compare live rates for this parcel and pick a service.
    03Orders
    Choose a carrier

    Compare live rates for this parcel and pick a service.

  • Shipment created — The order moves to Created Shipment, with its tracking number.
    04Orders
    Shipment created

    The order moves to Created Shipment, with its tracking number.

  • Collections — Group your products into collections and highlight the best sellers.
    05Sale Page
    Collections

    Group your products into collections and highlight the best sellers.

  • Products — Choose what goes live on your page, with prices and variants for each SKU.
    06Sale Page
    Products

    Choose what goes live on your page, with prices and variants for each SKU.

  • Design the storefront — Choose a template and watch the mobile preview update as you go.
    07Sale Page
    Design the storefront

    Choose a template and watch the mobile preview update as you go.

  • Brand colours — Pick a palette and the whole storefront restyles itself.
    08Sale Page
    Brand colours

    Pick a palette and the whole storefront restyles itself.

Screens from the live demo. Try it yourself

KOLLABDemand

Grow demand with creators who sell for you.

Influencer marketing, done for you — the right creators, matched by AI, managed end to end.

Learn more
  • AI Creator MatchFilter by platform, niche and audience size — or let AI Match shortlist the creators who fit your brand.
  • Verified creator networkNano, Micro and Macro influencers across every niche.
  • One brief, 100+ creatorsLaunch a bulk campaign and every creator's brief, draft, launch and report is handled for you.
  • Clear fees, one paymentA fee per creator and one total — pay by PromptPay, card or bank transfer.
  • Track and approveReview each draft against the brief, then approve it or ask for changes.
  • Real-time performanceViews, clicks, engagement — even sales.
  • Find the right creators — Filter by platform, niche and audience size, then pick the people who fit your brand.
    01
    Find the right creators

    Filter by platform, niche and audience size, then pick the people who fit your brand.

  • Summary and payment — The brief, each creator's fee and a clear total before you pay.
    02
    Summary and payment

    The brief, each creator's fee and a clear total before you pay.

  • Track the work — Every creator's draft, status and timeline in one place.
    03
    Track the work

    Every creator's draft, status and timeline in one place.

  • Approve — Check the draft against the brief, then approve it or ask for changes.
    04
    Approve

    Check the draft against the brief, then approve it or ask for changes.

Screens from the live demo. Try it yourself

CloudMallDistribution

A reseller network that sells your product for you.

CloudMall is a distribution platform — list once, and a network of resellers, shops and brands takes your product to market everywhere.

Learn more
  • Instant sales forceResellers, shops, dropshippers and agents sell on your behalf — no hiring, no channel-building.
  • List once, distribute everywhereOne catalogue goes out across the reseller network and CloudMall's own channels.
  • A storefront buyers can browseCategories, filters by weight and price, and wholesale prices up front.
  • Cart to doorstepShipping weight and subtotal at checkout, and orders ship worldwide via FastShip.
  • Paid every monthMonthly sales reports, and the funds paid to the brand.
  • The storefront — Curated Thai products, with offers and categories, for buyers abroad.
    01
    The storefront

    Curated Thai products, with offers and categories, for buyers abroad.

  • Browse and filter — Narrow down by category, weight and price.
    02
    Browse and filter

    Narrow down by category, weight and price.

  • The product page — Wholesale price, shipping weight and dimensions, up front.
    03
    The product page

    Wholesale price, shipping weight and dimensions, up front.

  • The cart — See the shipping weight and the subtotal, then check out.
    04
    The cart

    See the shipping weight and the subtotal, then check out.

Screens from the live demo. Try it yourself

On the ground

The network behind every parcel.

A head office, a fulfilment hub of our own, 16 branches and a branded fleet — the physical network behind 1M+ shipments.

Head office

One home for the whole group

Management, commercial and product teams work under one roof, next to a live customer counter.

Address
1/269 Soi Chaeng Watthana 14, Lak Si, Bangkok 10210
Role
Group HQ · CloudCommerce Group & FastShip Co., Ltd.
On site
~120 group staff · FastShip flagship counter
Warehouse

A dedicated fulfilment hub

Parcels are received, weighed, packed and consolidated in-house before they are handed to the carrier.

Floor area
1,000 sqm
Team
30 warehouse staff, on-site operations
Layout
4 adjoining units · bays D24–D27, FastShip-branded
Location
Nonthaburi · same corridor as head office
Branches

A physical front door in every key seller cluster

16 FastShip counters across 5 provinces — where offline sellers first meet the platform. Street-front shops serve SME seller clusters; mall counters welcome walk-in consumers and first-time sellers, with long opening hours.

Format
10 street-front · 6 in shopping malls
Hours
7 branches open 7 days
A FastShip counter in a shopping mall
A FastShip counter in a mall
Inside a FastShip branch
A street-front FastShip branch
A street-front FastShip branch with its own sign
A FastShip branch building
Where to find us

Bangkok 10

  • Mixt Chatuchak
  • Palladium
  • Siam Scape
  • Pathumwan
  • The Street Ratchada
  • Central Festival Eastville
  • Dinso Road
  • Romklao
  • Chaeng Watthana 14
  • Sukhumvit 101

Greater Bangkok 3

  • Central Westville
  • Rangsit – Muang Ake
  • Khlong Luang

Upcountry 3

  • Chiang Mai Airport
  • Chiang Mai – Charoen Muang
  • Phuket
Fleet

Nationwide first-mile pickup

Wrapped FastShip vans and branded on-demand vehicles, together with partner rider networks, collect parcels nationwide.

Fleet
Wrapped vans plus branded flex vehicles
Partner riders
Flash, Thailand Post
FAQ

Going global:
questions we hear most

Straight answers for Thai entrepreneurs planning to sell abroad — from choosing a first market to deciding who runs each part of the work.

How do I start selling abroad?

Start small and specific: one or two products, one or two markets, one way to sell. Then answer three questions — where will buyers find you (your own store, marketplaces or resellers), how will orders reach them, and who will bring the first customers. Each CloudCommerce business covers one of those parts, and you can start with just the one you need.

Which country should I sell to first?

Pick the market where you already see demand: customers who message you from abroad, searches and marketplace listings for products like yours, or a community that already buys Thai goods. Favour markets where delivery is straightforward and the rules are clear, learn from the first orders, then add the next country. Starting with one market is faster and cheaper than opening five at once.

Should I sell on marketplaces or through my own store?

Most sellers do both. A global marketplace such as Amazon, eBay, Etsy or TikTok Shop brings ready-made traffic; your own Shopify or WooCommerce store builds your brand and keeps the customer relationship. Selling on several channels at once is normal — the hard part is keeping orders and stock in sync, which is what CONNEX is built for.

Is it better to sell direct to customers or through resellers?

Selling direct keeps more margin and gives you control of the brand, but you carry the marketing and the fulfilment. Resellers and distributors reach buyers you could not reach alone, at a lower margin per item. Many brands start direct to learn the market, then add resellers to scale — CloudMall gives them a network of shops, resellers and agents to do that.

How do I find customers abroad without a marketing team?

Use people your future customers already trust. Creators and influencers in the target market can introduce a product in a way advertising cannot, and a good campaign is measured by sales, not views. KOLLAB matches your brand with creators of every size and runs the campaign from brief to results, so you do not need an in-house team.

Can a small business or SME sell abroad?

Yes. You do not need big-company volume — you need a clear first market, a product that suits it and partners who already know the route. Start with a single order, learn what the market asks for, and add channels and countries as it grows.

What should I plan for in shipping, duties and customs?

Work out the landed cost before you set a price: shipping, import duty and taxes in the destination country, and fees. Decide whether you or the buyer pays duties, and make sure the customs paperwork is right, because mistakes there delay parcels. FastShip handles the carriers, duties and customs documents for the shipping part, and the details are on its own page.

What is CloudCommerce?

CloudCommerce Co., Ltd. is a Bangkok-based holding company building a cross-border commerce ecosystem for Thai entrepreneurs. It is made up of four businesses that each run on their own: FastShip (shipping), CONNEX (selling and operations), KOLLAB (creator marketing) and CloudMall (distribution). Together they have moved more than 1 million shipments to over 100 countries.

Do I have to use all four businesses?

No. Each business has its own team, product and customers, and you can use one on its own. They are built to work side by side — for example, orders sold through CONNEX can ship with FastShip — but nothing requires you to take them all.